Feel The Cleanliness with Whitetower Services

Privacy Policy

What type of information we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the internet; login; email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visit to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?

We collect such non personal and Personal Information for the following purposes;

  1. To provide and operate the Services

  2. To provide our Users with ongoing customer assistance

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages

  4. To create aggregated statistical data and other aggregated and/or inferred Non personal information, which we our business partners may use to provide and improve our respective services;

  5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose our site visitors’ personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standars set by PCI-DSS as managed by the PCI security Standards Council, which is a joint effort of brands like  Visa, Master Card, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and it service providers.

 

How do we communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions though surveys or questionnaires, to send you updates about our company, or as otherwise necessary to contact you to enforce our User Agreement,. Applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform and your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications.

  • To provide a great experience for our visitors and customers.

  • To identify registered members (users who registered to our site).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

Please note that third-party services, such as Google Analytics and/or other third-party applications incorporated into this website, that place cookies or utilize other tracking technologies through this web platform, may have their own policies regarding how they collect and store information.

How can our visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at whitetowerservices18@gmail.com

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any we use and/or disclose it.

 

Questions

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at whitetowerservices18@gmail.com

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Contact Us

Email: whitetowerservices18@gmail.com

Tel: 647 - 339 - 7098

We serve the city of Toronto and the GTA

*Whitetower Services - a division of The Whitetower Trading Corporation

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